Richard Sambrook - The World at Large

The Future of the BBC World Service

Here’s an article I wrote for today’s Guardian.

Hard choices and change have been in the air for the BBC’s World Service for a long time. No-one who cares about serious journalism, Britain’s place in the world or the importance of reliable news and information in developing countries can view last week’s announcement with anything but regret, bordering on dismay. But in truth, a moment like this has been years in gestation.

The World Service has a unique ethos little understood in the UK. Most people in Britain know of, but seldom listen to, the English language radio service – but the bulk of the weekly 180 million audience to listen in their own languages – 45 of them a decade ago, 31 of them today, 26 of them following last week’s cuts. Those services are run on shoestring budgets in comparison to the BBC’s domestic services, but can still act as a news lifeline to their listeners and simultaneously root intelligence and understanding of the world within the BBC.

Years of efficiency measures on slender budgets and scaled down staffing have left little to cut. So last week was a moment when a significant portion of the service toppled over. Sixteen per cent cuts in government grant in aid, compounded by the additional costs and pension deficits faced by many organisations, meant it was impossible to maintain the full range of services.

For long-standing loyalists, many of whom will be joining campaigns and vigils to save the unsavable, the unique values of the World Service seem imbued in the brickwork of Bush House. Yet any visitor can’t fail to notice the signs of ageing and decay to a building clearly imagined in a different age. Similarly the vision for the World Service, announced by Lord Reith as being in the interests of all mankind, also seems to come from a different era.
For the six years I was Director of Global News, encompassing the World Service, there was a parallel conversation in the annual budget round about how the BBC’s international services would look if they were invented today. Like many media organisations, struggling with their digital transition, legacy structures and costs are an obstacle to fulfilling its new potential. Shortwave broadcasting has been in gradual but accelerating decline for years; FM partnerships around the world have propped up audience figures; limited moves into TV have proven expensive, the web and mobile have been promising but from a very low base.

What’s needed is to deal with these cuts as swiftly and compassionately as possible and accept a transformational moment. Then, re-invent a vision of the World Service fit for today: multi media, differentiated by its global intelligence, addressing the needs of younger as well as older audiences, clearly focused on the issues of today’s world rather than living on a reputation forged through the conflicts of the twentieth century. Honouring the past, but embracing the future. It’s what successive managers have tried to do for the last decade, but have struggled against political, corporate and staff conservatism .

The integration of the World Service into the Licence fee in three years time, and the move out of Bush House into the new Broadcasting House development with the rest of the BBC’s news operations, provides an opportunity. There will be scope for genuine efficiencies, the chance to deploy new technology, and to pool resources and expertise. It will be removed from Whitehall infighting over budgets and Mark Thompson has already indicated he would like to invest back into the World Service (although not to current levels).

The BBC will need to provide some constitutional protection for its international remit and resources. But with vision and leadership, as opposed to political accommodation, a project as ambitious as its creation could emerge. There is no question it is needed. The BBC remains a uniquely trusted institution around the world at a time when there is an increasing premium on reliable, high quality news and information. Globalisation requires a better and more sophisticated dialogue. This kind of soft power is one of the principle means of ensuring Britain and British values still count for something.
So we should regret the loss of good and long standing services and the loss of jobs for hundreds of good and committed staff. But rather than lament or try to hang on to the past, we should recognise the opportunity to refashion an important British export to the world in a way which will strengthen our voice.

About the author

Richard Sambrook is Global Vice Chairman and Chief Content Officer for Edelman. Before joining Edelman, Richard worked in the BBC when he ran BBC Sport, BBC News and finally the BBC’s Global News Division.
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  • http://www.jonathanmarks.com Jonathan Marks

    The pace of change demanded by the UK government was very unfair on those in Bush House. But reading the final result, it looks to me like they have made some sensible choices for the money they have left, with potential for staying relevant in many strategically important parts of the world. Language departments are like families, especially because some who work there cannot go back to their home country.

    I hope that BBC WS finds a way to celebrate the work done by language services that close. It reminds me of the way the BBC Bulgarian service went off the air. Thanking those listeners who had been loyal and looking back on a job well done. The strategy to move to hubs is a good one. Those radio services that
    have lost shortwave distribution will need to move to a multimedia media website strategy in the mid-term, and that includes more use of mobile.

    English World service radio needs a rethink so that it complements what BBC World News TV is doing rather than being strikingly similar at times. WS radio excels in its radio documentaries and some of its human interest features and long form interview programmes. If the funding is going to change may be some of the extra funds being made available for re-organisation can be used to break down the artificial barriers in English between FCO funded WS and commercially funded bbc.com websites and BBC World TV. The sooner it becomes one BBC crossmedia brand the better it will be for audio.